Pre-sales Engineer

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NiceLabel is looking for an experienced Pre-sales Engineer (m/w) in Germany (Obertshausen).

Job Details

Ad language: English
Position: Pre-sales Engineer
Location: Obertshausen, Germany or home office
Expected experiences: min. 5 years
Type of employment: Full-Time Regular

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Essential responsibilities and duties

The Pre-Sales Engineer is responsible for supporting the value proposition in the pre-sales process with the sales team during the discovery phase as part of the overall sales strategy. She/he will work closely with key account managers and business development managers to gather customer requirements, sample data and define specific scenarios via remote sessions or on-site customer visits. She/he will identify solution components, unique benefits, differentiators, ROI and prepare presentations, demonstrations and proposals. The role of Pre-Sales Engineer is also solving support issues, managing major projects, implementing NiceLabel solutions and providing trainings to our partners and clients.

Key responsibilities

  • Supporting Sales team at Pre-sales and offer preparation.
  • Coordinating with Sales team to clarify and advise on client’s requirements, provide initial budgetary estimates and assistance to finalization of Project proposal.
  • Cooperation in negotiations for winning development orders.
  • Preparation and review of specifications of development tasks.
  • Managing projects or parts of projects, including scheduling tasks, deadlines, milestones and identifying possible uncertainties and risks for client or company.
  • Control over project or part of product's development lifecycle.
  • Representing central communication point between the company and customer during project implementation, installation and configuration of solutions at customers in Germany and other German speaking countries.
  • Involvement in all post-sales stages of projects (design, implementation, deployment, and maintenance).
  • Providing the first line of field system support on-site and remotely.
  • Acting as a technical liaison between customers and the NiceLabel Sales team to meet and maintain customer needs.
  • Understanding service processes and options that are linked with the customers’ specifications.
  • Assisting in the coordination of project activities such as schedules, subcontractor interactions, report creation, presentation preparation, and status reporting.
  • Training on NiceLabel products, participating in training of colleagues to impart experience, knowledge and expertise.
  • Help with solving support issues on projects.


Education and experience
  • Successfully completed technical studies.
  • 5 +  years of experience in a B2B technology, label printing or AIDC environment.
  • Knowledge of ERP, CRM, WMS or MES systems, familiarity with database administration in SQL Server, T-SQL, knowledge of system and network management issues and tools.
  • Fluent in spoken and written German and English; other language would be advantageous.
Key skills and competencies
  • High intellectual capacity and strategic ability, able to develop ideas and data into concrete plans and actions.
  • Ability to translate highly technical information for audiences with varying degrees of technical knowledge.
  • Ability to assess client's needs and management requirements and creatively provide solutions that address those needs, solve clients' problems and add value to the clients' organization.
  • Ability to think of Abstract concepts.
  • Excellent organization and time management skills meeting deadlines as required and motivating others to do the same.
  • Team player – works hard to build cross functional, cross regional and international relationships.
  • Flexible approach to working in an organization where additional tasks outside of normal responsibilities may be required to support the overall business.
  • Proactive, has desire for self-learning and is highly self-motivated.
  • Attention to Detail, but maintaining "Big picture" view.
  • Ability to travel (up to 50% of the time) and with the stamina to cope with doing so.

Why should you work for us?

  • Employment in an international and innovative environment at a global company that develops its own products.
  • Possibility to work in a growing, highly motivated and success-oriented team.
  • To obtain exclusive skills and professional training.
  • We can offer our employees career development with the possibility of an international career.
  • Countless opportunities to grow personally and professionally.
  • Stimulating payment which will depend on the effectiveness and results.
  • We offer an engaging and flexible work environment and promote a healthy work/life balance.

We look forward to receiving your application. To apply for this position, please send us your motivational letter and CV in English and German at

Learn more about working at NiceLabel.