Pre-sales Engineer

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NiceLabel is looking for an experienced Pre-sales Engineer (m/w) in Germany (Obertshausen).

Job Details

Ad language: English
Position: Pre-sales Engineer
Location: Obertshausen, Germany
Expected experiences: min. 5 years
Type of employment: Full-Time Regular

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Essential responsibilities and duties

The Pre-Sales Engineer is responsible for supporting the value proposition in the pre-sales process with the sales team during the discovery phase as part of the overall sales strategy. She/he will work closely with key account managers and business development managers to gather customer requirements, sample data and define specific scenarios via remote sessions or on-site customer visits. She/he will identify solution components, unique benefits, differentiators, ROI and prepare presentations, demonstrations and proposals. The role of Pre-Sales Engineer is also solving support issues, managing major projects, implementing NiceLabel solutions and providing trainings to our partners and clients.

Key responsibilities

  • Supporting Sales team at Pre-sales and offer preparation.
  • Coordinating with Sales team to clarify and advise on client’s requirements, provide initial budgetary estimates and assistance to finalization of Project proposal.
  • Cooperation in negotiations for winning development orders.
  • Preparation and review of specifications of development tasks.
  • Managing projects or parts of projects, including scheduling tasks, deadlines, milestones and identifying possible uncertainties and risks for client or company.
  • Control over project or part of product's development lifecycle.
  • Representing central communication point between the company and customer during project implementation, installation and configuration of solutions at customers in Germany and other German speaking countries.
  • Involvement in all post-sales stages of projects (design, implementation, deployment, and maintenance).
  • Providing the first line of field system support on-site and remotely.
  • Acting as a technical liaison between customers and the NiceLabel Sales team to meet and maintain customer needs.
  • Understanding service processes and options that are linked with the customers’ specifications.
  • Assisting in the coordination of project activities such as schedules, subcontractor interactions, report creation, presentation preparation, and status reporting.
  • Training on NiceLabel products, participating in training of colleagues to impart experience, knowledge and expertise.
  • Help with solving support issues on projects.

Qualifications

Education and experience
  • Successfully completed technical studies.
  • 5 +  years of experience in a B2B technology, label printing or AIDC environment.
  • Knowledge of ERP, CRM, WMS or MES systems, familiarity with database administration in SQL Server, T-SQL, knowledge of system and network management issues and tools.
  • Fluent in spoken and written German and English; other language would be advantageous.
Key skills and competencies
  • High intellectual capacity and strategic ability, able to develop ideas and data into concrete plans and actions.
  • Ability to translate highly technical information for audiences with varying degrees of technical knowledge.
  • Ability to assess client's needs and management requirements and creatively provide solutions that address those needs, solve clients' problems and add value to the clients' organization.
  • Ability to think of Abstract concepts.
  • Excellent organization and time management skills meeting deadlines as required and motivating others to do the same.
  • Team player – works hard to build cross functional, cross regional and international relationships.
  • Flexible approach to working in an organization where additional tasks outside of normal responsibilities may be required to support the overall business.
  • Proactive, has desire for self-learning and is highly self-motivated.
  • Attention to Detail, but maintaining "Big picture" view.
  • Ability to travel (up to 50% of the time) and with the stamina to cope with doing so.

Why should you work for us?

  • Employment in an international and innovative environment at a global company that develops its own products.
  • Possibility to work in a growing, highly motivated and success-oriented team.
  • To obtain exclusive skills and professional training.
  • We can offer our employees career development with the possibility of an international career.
  • Countless opportunities to grow personally and professionally.
  • Stimulating payment which will depend on the effectiveness and results.
  • We offer an engaging and flexible work environment and promote a healthy work/life balance.

We look forward to receiving your application. To apply for this position, please send us your motivational letter and CV in English and German at jobs@nicelabel.com.

Learn more about working at NiceLabel.