Connectivity and Database

Connectivity and Database articles

• NiceLabel does not start because of insufficient user rights

  Article ID: 122 - Updated: Jan 21, 2021 - Products: All products - Version: V2019, V2017 - Category: Connectivity and Database
  

  When you start NiceLabel software for the first time, NiceLabel splash screen immediately disappears and nothing happens. 

• Whenever you turn on the thermal printer, Windows detects a new device and tries to install the drivers again

  Article ID: 126 - Updated: Feb 15, 2021 - Products: All products - Version: any - Category: Connectivity and Database
  

  How to properly install NiceLabel drivers for the thermal printers?

• Exporting and importing default NiceLabel driver settings

  Article ID: 130 - Updated: Jan 21, 2021 - Products: All products - Version: any - Category: Connectivity and Database
  

  When you install NiceLabel driver for your label printer, the driver installs with default settings, like speed, darkness, and media type. If you install just a few NiceLabel drivers just, you can quickly change the driver's defaults.  You might have several...

• When installing NiceLabel diver, dialog box displays message that driver did not pass Windows Logo testing

  Article ID: 142 - Updated: Jan 22, 2021 - Products: All products - Version: any - Category: Connectivity and Database
  

  When you are installing NiceLabel diver manually from Printers & Scanners dialog box in Control Panel , Windows prompts you with the message: The software you are installing for this hardware: Printers - has not passed Windows logo testing to verify its...

• Completely removing NiceLabel drivers from the system

  Article ID: 143 - Updated: Jan 20, 2021 - Products: All products - Version: any - Category: Connectivity and Database
  

  When you remove NiceLabel driver for a particular printer from your Windows system and install the original driver of the manufacturer, dialog boxes from NiceLabel driver are still present. In some cases, a new version of NiceLabel driver did not overwrite the...

• Installing Control Center on Windows operating system with Terminal Services role

  Article ID: 152 - Updated: Feb 10, 2021 - Products: Control Center - Version: any, V5 - Category: Connectivity and Database
  

  When you make installation of the Control Center on your Windows operating system that has Terminal Services role enabled, the installation might fail. You may receive the following message: Error occured while trying to register iisconfgil.dll! The...

• NiceLabel Control Center installation fails in a step when installing database to a SQL server

  Article ID: 153 - Updated: Feb 15, 2021 - Products: Control Center - Version: any - Category: Connectivity and Database
  

  Installation of the Control Center database can fail in a step where the installer creates the database on the SQL server. As part of the Control Center database installation, two local users are created on the computer where MS SQL server is installed, EPM_USER...

• Installing NiceLabel Control Center database to a remote SQL Server or SQL Server in the clustered system

  Article ID: 154 - Updated: Jan 25, 2021 - Products: Control Center - Version: V2019, V2017 - Category: Connectivity and Database
  

  When you install NiceLabel Control Center in the environment with two separate servers (Web server IIS is on one computer, SQL server is on another computer), the installation might fail when you install the database to SQL server. The installer cannot set up...

• No live printer status or label printing history is available in the Control Center for the connected workstation

  Article ID: 156 - Updated: Jan 28, 2021 - Products: Control Center - Version: V6 - Category: Connectivity and Database
  

  One of the main tasks of the Control Center is to collect the information coming from the connected workstations, like the printer live status, a number of jobs waiting in the spooler; and data about label printing history. If you do not see any data coming from...

• Installing support for WebDAV to access documents inside Document Storage

  Article ID: 157 - Updated: Feb 15, 2021 - Products: Control Center - Version: V2019, V2017, V6 - Category: Connectivity and Database
  

  Document Storage is a document repository on the Web. It allows you to store labels, forms, graphics and other files. The latest revision of the files is always available to all connected NiceLabel users. Document Storage is based on WebDAV technology and...

• The clients do not activate with a license from the Control Center, or files in the Document Storage are not accessible

  Article ID: 163 - Updated: Jan 28, 2021 - Products: Control Center - Version: V6, V5 - Category: Connectivity and Database
  

  You cannot activate NiceLabel Designer or automation with the license from the Control Center server. The Control Center has built-in license server, which distributes the licenses to clients. The communication path for the licensing is standard TCP/IP port 80 on...

• Cannot access Document Storage from the client

  Article ID: 166 - Updated: Feb 15, 2021 - Products: Control Center - Version: V6 - Category: Connectivity and Database
  

  When you connect to the Document Storage from NiceLabel client using the Browse window, you might have trouble seeing the contents of the Document Storage. You might receive the following error message: http://<your_ControlCenter_server_name>:8080 The...