Knowledge Base

When printing to label printer, graphic objects are missing from the label but fixed elements continue to print


When you are printing large quantities of labels, graphic elements stop printing. Only the fixed elements (text in internal fonts, boxes, lines...) remain on the labels.

The problem appears whenever massive quantity of labels is printed. The actual number of error-free labels depends entirely on size of graphics elements and on total number of them used simultaneously on the label.

The problem is caused by Nice printer driver not knowing the real amount of internal printer memory remaining and therefore not flushing it in time. The memory eventually runs out. New graphic elements cannot be stored anymore and the final result is label without graphics elements.


Workaround: Open printer properties dialog box and click Memory button in Options tab. Set the quantity of internal memory to a lower level your printer actually has built in.

Solution: upgrade to latest version of NiceDrivers.

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