Knowledge Base
Misconfigured Control Center HTTP/HTTPS Settings
Article ID: 306 - Updated: Feb 23, 2021 - Version: Any - Category: Install and Upgrade
Problem
Your Control Center is inaccessible during installation. An error message appears: "We cannot access Control Center".
Solution
Your Control Center and web services may use different HTTP/HTTPS protocols. To make your Control Center accessible, complete the necessary configuration steps in your computer's IIS settings and in the Control Center configuration file.
See the instructions in our Control Center Installation Guide:
- • Section Security and updates > Adding HTTPS site binding and SSL certificate in IIS.