Knowledge Base

Misconfigured Control Center HTTP/HTTPS Settings

Problem

Your Control Center is inaccessible during installation. An error message appears: "We cannot access Control Center".

Solution

Your Control Center and web services may use different HTTP/HTTPS protocols. To make your Control Center accessible, complete the necessary configuration steps in your computer's IIS settings and in the Control Center configuration file.

See the instructions in our Control Center Installation Guide:

  • • Section Security and updatesAdding HTTPS site binding and SSL certificate in IIS.

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