Manager of Software Quality Control

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Do you have the drive and passion of delivering high quality software?  We are looking for a highly motivated quality driven professional to lead the software quality control team.  The Manager of Software Quality Control is responsible for the coaching and career development of their direct reports, ensuring that quality standards are understood and followed.  The Manager of Software Quality Control must be comfortable with and experienced in collaborating with technical teams, understanding complex systems, to ensure high quality code, components and releases meet the quality expectations of the organization and our customers.  A summary of responsibilities is highlighted below.

Job Details

Ad language: English
Position: Manager of Software Quality Control  
Location: Portsmouth NH, US
Expected experience: 3+ years  
Type of employment: Full-Time Regular

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Key responsibilities

  • Attract, recruit, and retain capable Software Quality Control Analysts.
  • Act as a coach and mentor to the Software Quality Control team, providing the necessary product training, reinforcing proper testing techniques, and introducing them to automated testing.
  • Maintain and evolve quality standards and best practices with a focus on continuous improvement.
  • Work with a collaborative team ensuring all functionality is thoroughly tested with comprehensive test plans, test cases and KPI’s to measure success.
  • Ensure the Software Quality Control Analysts understand the complexities of the solution they are working on.
  • Set priorities, allocate resources, and help coordinate overall Quality Control schedule.
  • Evaluate performance, provide guidance and corrective actions.
  • Perform career counseling and personal development.
  • Participate in troubleshooting and root cause analysis to ensure issues do not reoccur
  • Communicate openly and honestly at all levels.
  • Identify key quality metrics ensuring metrics are reported in a consistent manner.
  • Ensure quality risks are fully communicated and visible to all.

                                  Qualifications

                                    • 8+ years’ experience in quality assurance working with commercial off-the-shelf enterprise software
                                    • 3+ years’ experience managing a quality assurance team focused on enterprise software
                                    • BS or better in Computer Science or a related field
                                    • Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner
                                    • Understanding of development methodologies including Agile Scrum and Waterfall
                                    • Experience with automation frameworks including Selenium, Cypress, Protractor, etc…
                                    • Experience developing or automating in Java
                                    • Working knowledge of database technologies and solutions, with Oracle and/or PostgreSQL preferred
                                    • Experience with formal source control, software builds and software delivery
                                    • Excellent coaching and mentoring skills
                                    • Excellent analytical and problem-solving skills
                                    • Excellent verbal and written communication skills

                                                  What it’s like to work for us 

                                                  Loftware, Inc. is the leading supplier of barcode labeling supply chain solutions. Our product line includes sophisticated enterprise-class systems, integration with ERP, MES and other operational enterprise systems, Web and Windows-based clients, and Internet servers.

                                                  We look forward to receiving your application. To apply for this position, please send us your application and CV with subject "Manager of Software Quality Control" at jobs@nicelabel.com.

                                                  Learn more about working at NiceLabel.