Order Fulfillment person
NiceLabel Americas is looking for an Order Fulfillment person (20 – 25 hours per Week) to join our team in Brookfield, WI. We are responsible for delivering our software in a timely and efficient manner to resellers and end users spaning North and South America.
The Order Fulfillment (OF) person performs a variety of internal support functions, including but not limited to; order fulfillment, confirmation, Software Maintenance Agreement tracking, and invoicing. In addition, assists and performs projects as assigned by the Operations Director.
The OF is required to learn and master Microsoft Office, especially Outlook and Excel. In addition, s/he is required to learn QuickBooks by Intuit. S/he will also be asked to learn other internally developed software tools and processes. The OF projects a professional company image through in-person and phone interaction.
Job Details
Ad language: English
Position: Order Fulfillment (m/w)
Location: Brookfield, WI, USA (NiceLabel Americas)
Expected experiences: 1 year
Type of employment: Part time
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What would be your key responsibilities?
- Accepting Purchase Orders, processing and delivering software in a timely manner. Processing includes:
- Creating an invoice;
- Creating the software license;
- Shipping or emailing the software;
- Confirming to the ordering company.
- Entering purchased Software Maintenance Agreements (SMA’s) into a global Customer Relationship Management (CRM) tool.
- Recognize and protect the division's proprietary and confidential information, as well as confidential information received from resellers, business partners and end-users about their processes, business, prices, products and technologies.
What do we expect from the candidates?
Education and experience
At a minimum, a high school diploma working towards a degree from a Technical College, an Associate's or Bachelor's degree from a college or university. Equivalent relevant workplace experience will also be considered. A combination of education and technical or relevant experience can be used to satisfy this education requirement.
Key knowledge and skill requirements:
- Professional verbal and written communication skills. Foreign language abilities (French or Spanish) are a plus.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Knowledge of Microsoft Office applications especially Outlook and Excel.
- Have proper telephone protocol.
- Computer literate with the ability to learn new software applications.
- Attention to detail and excellent organizational skills. Ability to function independently to solve problems and provide creative solutions.
- Must function well in a team atmosphere, be a goal-oriented, success driven self-starter.
Why should you work for us?
- Employment in an international and innovative environment.
- Possibility to work in a growing, highly motivated and success-oriented team.
- To obtain exclusive skills and professional training.
- Career development opportunities with the possibility of an international career.
- Stimulating payment which will depend on the effectiveness and results.
- We offer an engaging and flexible work environment and promote a healthy work/life balance.
We look forward to receiving your application. To apply for this position, please send us your application and CV in English at jobs@nicelabel.com.