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Request Support

If you have any problems using NiceLabel, please contact your local vendor or fill out a standard inquiry e-mail form.

To help us provide you with a rapid and efficient response, please complete the form below.

The data you have submitted in this form will not be used for any purposes other than your e-mail inquiry. The information you provide is strictly confidential, and will only be used to provide you with a better support service.

1. Name: *
2. Company: *
3. Country: * Please chooseAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBritish Virgin IslandsBrunei DarussalamBulgariaBurkina FasoBurmaBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongo, Democratic Republic of theCongo, Republic of theCook IslandsCosta RicaCote d IvoireCroatiaCubaCyprusCzech RepublicDenmarkDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Islas Malvinas)Faroe IslandsFijiFinlandFranceFrance, MetropolitanFrench GuianaFrench PolynesiaFrench Southern and Antarctic LandsGabonGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City)HondurasHong Kong (SAR)HungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, NorthKorea, SouthKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMan, Isle ofMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayOmanPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairn IslandsPolandPortugalPuerto RicoQatarReunionRomaniaRussiaRwandaSaint HelenaSaint Kitts and NevisSaint LuciaSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSpainSri LankaSudanSurinameSvalbardSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandThe BahamasThe GambiaTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaVietnamVirgin IslandsWallis and FutunaWestern SaharaYemenZambiaZimbabweother
4. E-mail: *
5. NiceLabel Application: *
   • NiceLabel Express
   • NiceLabel Pro
   • NiceMemMaster
   • NiceData
   • NicePrintQueue
   • NiceForm
   • NiceWatch
   • NiceWatch Server
   • NiceLabel Enterprise Print Manager
   • NiceLabel SDK editions (print engine)
   • Other
6. Other:
7. NiceLabel version: *
8. for example: 4.1.949, 5.2.2224, can be found at menu Help-About
9. I am evaluating software and do not have a licence key:
10. Key number: *
11. Operating system: *
12. Printer manufacturer/model:
13. Printer driver version:
14. How to find out printer driver version?
15. Using NiceDriver: Yes
16. No
17. Description of the problem: *
18. Replication procedure:
19. Add files:
20. Compress files you believe would be helpful in error solving, including labels, forms, databases, error screenshots etc. (use one .ZIP file)
22. * Fields marked with * are mandatory.
23. Request support